Contact
Hoot at us
No ticket portals, no chatbots-answering-questions-about-our-chatbot. Email us and a person replies — usually the same day, always within 24 hours.
Support
Product questions, account help, bug reports. A human reads every message and replies within 24 hours.
support@mentionowl.comSales & custom plans
Agencies, larger teams, or anything the pricing page doesn't cover. Tell us what you're monitoring and we'll come back with specifics.
support@mentionowl.com (subject: Custom plan)Quick question? It might already be answered in the FAQ — including how monitoring works, what counts as a citation, and how billing and cancellation behave.